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Part Time Information Technology Service Desk Staff for college students Β– Remote (US)

Other Jobs To Apply

Join our dynamic team at pathremotenetwfh as a Part Time Information Technology Service Desk Staff For College Students Β– Remote (US)! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.

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*About Us:** Allied Digital Services, LLC, is a leading provider of IT services and solutions. We are currently seeking motivated and tech-savvy college students to join our team as Information Technology Service Desk staff. This is an excellent opportunity for students to gain practical experience in the IT field while working remotely. *Job Description:** As an IT Service Desk Staff member, you will provide remote support to a large retail client. Your responsibilities will include troubleshooting and resolving issues related to point-of-sale devices and other IT equipment. We offer flexible schedules with afternoon, evening, and weekend shifts, making it an ideal role for students managing academic commitments. *Key Responsibilities:** - Provide remote IT support to retail clients - Troubleshoot and resolve issues with point-of-sale devices - Assist with basic IT inquiries and support requests - Document and track support requests in a ticketing system - Ensure timely... resolution of issues to maintain client satisfaction *Qualifications:** - Must be 18 years or older. Background checks are performed. - Basic IT fundamental experience or prior retail experience - Understanding of point-of-sale devices is a plus - Minimum internet connection of 20MB - Strong problem-solving and critical thinking skills - Excellent communication and interpersonal skills - Ability to work independently and manage time effectively *What We Offer:** - Flexible part-time schedules - Remote work no commuting required - Comprehensive training and all necessary equipment provided - Valuable experience in the IT field - Opportunities to develop critical thinking, problem-solving, and communication skills *Ideal For:** - College students looking to gain practical IT experience - Individuals seeking flexible work hours - Students interested in developing technical and customer service skills *How to Apply:** Interested students from the University of Arkansas, Fayetteville and neighboring colleges, are encouraged to apply. Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role to bmoore@allieddigital.net For more information, visit our website at www.allieddigital.net *Join Allied Digital Services, LLC, and kickstart your IT career while balancing your studies!** Job Type: Part-time Pay: $12.00 - $14.00 per hour Work Location: Remote Apply Job!

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Simple Application Process

Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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