Customer Development Manager, Costco
Full job description
No Relocation Assistance Offered
Job Number #165907 - Seattle, Washington, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross-functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights.
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This is a remote role, though candidates must be local to the Seattle Metro Area to best support our customer.
What you will do
- Identify areas of opportunity for products and programs. You develop customer strategies that incorporate consumer insights. You maintain an awareness of competitive activity. Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes.
- Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. You also enjoy working in a matrix environment.
- Influence the agenda through collaboration, negotiation and data-driven thought leadership. You have an understanding of the product development and commercialization process.
- Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses.
- Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L.
Basic qualifications
- Bachelor's Degree
- 6+ years in sales roles or adjacent experiences
- Experience with national account management at a FMCG company
- Experience pulling and using data from a syndicated service (Nielsen, IRI/Circana) account
- Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)
- Ability to develop accurate rolling sales forecasts and inputs for financial modeling
Preferred qualifications
- Excellent written and verbal communication skills including the ability to present data
- A results-oriented, growth mindset
Compensation and Benefits
Salary Range $107,000.00 - $150,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
