Apprentice Service Advisor

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Apprentice Service Advisor– Full Time or Part Time

The ideal candidate is a mature, detail-oriented professional with a strong sense of responsibility, excellent organizational skills, and the ability to maintain a clean, orderly, and customer-focused environment.

About Us

Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you’re looking to join a company that treats you like family and invests in your future, we’d love to have you on board!

Benefits

  • Competitive pay at $16-20/hr
  • Potential career growth within the company to Service or Tech positions
  • Health insurance- Company contributes a portion to cost
  • Dental, Vision, Assurity, and LifeLock insurance options available
  • Paid Life Insurance
  • 401(k) with company matching
  • Paid Time Off
  • Family owned and operated
  • Positive work environment

Responsibilities

  • Welcome customers upon arrival and address initial inquiries
  • Serve as the dealership's first and last impression
  • Utilize tablet’s “X-Time” appointment software “Engage” to check-in dealership patrons
  • Maintain vehicle inventory by cleaning interiors/exteriors, replenishing fluids, and replacing batteries
  • Organize lot displays, placing buyer guides and stock tags in vehicles
  • Ensure a neat and orderly dealership, including snow and debris removal
  • Transport vehicles within the dealership as required
  • Create key tags and perform additional duties as assigned
  • Other duties as assigned by management

Qualifications

  • Previous automotive schooling or equivalent experience a plus
  • Must have a clean driving record and hold a valid driver’s license
  • Must be willing and able to submit to a Background Check and Drug Screen
  • Effective communication, organizational and time management skills
  • Able to work independently and as part of a team
  • Friendly, approachable, and maintains a positive outlook
  • Open to feedback and motivated to develop skills
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...