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Assistant Manager II ID-1420

We are looking for an experienced and professional Assistant Manager II to join the Sunglass Hut team. The ideal candidate will have in-depth knowledge of retail operations, customer service excellence, and the ability to motivate and lead a team. The successful candidate will be a strong leader, capable of problem-solving and managing daily operations in a fast-paced and constantly evolving environment. If you have the required qualifications and a desire to contribute to the success of Sunglass Hut, we encourage you to apply. Qualifications:• Bachelor’s degree or equivalent in Business or related field• A minimum of 3 years of retail management experience • Ability to lead, motivate, and mentor store team members • Excellent communication and interpersonal skills • An organized and detail-oriented approach to work • A passion for fashion and customer service excellence

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Responsibilities:

  1. Develop and implement strategies to improve customer service, increase sales, and maximize profits.
  2. Oversee daily store operations, including scheduling, inventory management, and customer service.
  3. Monitor store performance to ensure goals are met and exceeded.
  4. Train, motivate, and mentor store team members to ensure effective customer service and store operations.
  5. Monitor store environment and take necessary steps to maintain a safe and secure workplace.
  6. Assist in developing marketing and promotional strategies to attract new customers.
  7. Handle customer inquiries, complaints, and feedback with empathy and professionalism.
  8. Ensure compliance with company policies and procedures.
  9. Develop and maintain strong relationships with store colleagues, customers, and business partners.
  10. Utilize retail analytics and market research to identify potential opportunities.

Job Qualifications
Strong Communication And Customer Service Skills

Ability To Work Independently And In A Team Setting

Ability To Multitask And Prioritize Tasks

Proficient In Microsoft Office And Other Retail Software

Knowledge Of Sales And Management Principles

Demonstrated Ability To Lead A Team

Ability To Analyze Data And Make Decisions

Knowledge Of Sunglass Hut Merchandise And Trends

Required Skills
Budgeting

Accounting

Training

Planning

Communication

Coaching

Leadership

Merchandising

organizing

Administrative

Problem-Solving

Delegation

Decision-Making

Time-Management

Customer-Service

Soft Skills
Communication

Conflict Resolution

Emotional Intelligence

Leadership

Time management

Interpersonal Skills

creativity

Teamwork

Adaptability

Problem-Solving

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