Director of Shared Services (Revenue Cycle/Oncology) ID-1467
About the position
The Director of Revenue Cycle Shared Services at McKesson is responsible for managing strategic and operational initiatives related to revenue cycle management. This role involves overseeing the development and execution of business strategies, centralizing cash activities, and ensuring adherence to policies and procedures. The director will collaborate with various teams to implement technology solutions and provide consultative services to CBO practices, all while fostering a culture of efficiency and automation within the organization.
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- Manage strategic and operational initiatives involving department and cross-functional teams focused on product delivery.
- Develop and execute the team's business strategy, including technology road map support and execution.
- Centralize cash activities across the network and create standardized processes for efficiency and automation.
- Develop and promote adherence to central services policies and training materials.
- Lead process or system implementations in collaboration with RCM Support Team.
- Oversee CBO practices to provide RCM support, metric reporting, and best practice solutions.
- Manage outsourced partnerships and ensure compliance with service level agreements.
- Facilitate strong interpersonal relationships between internal and outsourced teams.
- Provide oversight and support for business functions and operations management as needed.
- Oversee customer business requirements and provide support for revenue cycle technology projects.
Requirements
- 4-year bachelor's degree in finance, business, or related field or equivalent experience.
- 12+ years of professional experience, including 4+ years of management experience.
- 10+ years' experience in technology implementation, product or program management.
- 5+ years of revenue cycle management experience.
- 5+ years of leading teams, specifically coaching and developing teams.
- 5+ years of board or senior leadership level meeting experience.
- 5+ years of vendor management experience.
Nice-to-haves
- Track record of positive conflict resolution in complex matrixed environments.
- Experience with billing systems platforms, particularly Centricity.
- Six Sigma experience.
Benefits
- Competitive compensation package including base pay and potential bonuses.
- Comprehensive health insurance coverage.
- 401k retirement savings plan with matching contributions.
- Paid time off and holidays.
- Professional development opportunities.
