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Medical Office Associate - Sports Medicine Office

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Medical Office Associate - Sports Medicine OfficeSumma Health Medical Group1 Park West BlvdAkron, OH 44320Full Time Days / Monday - Friday Schedule / Benefits EligibleSumma Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary:Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing. Formal Education Required:a. High school diploma or equivalent Experience & Training Required:a. Light typing skills.b. One (1) year clerical experience.Other Skills, Competencies and Qualifications:a. Must maintain confidentiality of patient, employee, or financial records.b. Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.c. Computer skills, that may include previous experience with an Electronic Medical Record (EMR)d. Ability to perform in a work team environment.e. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.f. Assumes accountability for demonstrating behaviors consistent with the customer service policy.g. Required ability to handle bodily fluids and possible exposure to communicable disease.Level of Physical Demands:a. Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.Equal Opportunity Employer/Veterans/Disabled$17.43/hr - $20.92/hrThe salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.Basic Life and Accidental Death & Dismemberment (AD&D)Supplemental Life and AD&DDependent Life InsuranceShort-Term and Long-Term DisabilityAccident Insurance, Hospital Indemnity, and Critical IllnessRetirement Savings PlanFlexible Spending Accounts - Healthcare and Dependent CareEmployee Assistance Program (EAP)Identity Theft ProtectionPet InsuranceEducation AssistanceDaily Pay

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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