Remote Experienced BDC Sales Agent (Internet Sales) Toyota of Olympia

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<meta><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">Toyota of Olympia</strong></b><span style="white-space:pre-wrap;"> is a top-performing Toyota dealership committed to transforming the car-buying experience. Known for delivering exceptional customer service and consistently exceeding expectations, we believe the first interaction is just as important as the last. Our Business Development Center (BDC) is the engine behind our success—and we’re ready to grow it with the best talent in the country.</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">Important Note: This is a remote position for highly experienced BDC agents located </strong></b><i><b><strong style="font-style:italic;white-space:pre-wrap;">outside</strong></b></i><b><strong style="white-space:pre-wrap;"> of our local Washington state market. We are not hiring locally for remote work. We are expanding our reach to tap into the best talent nationwide and are prepared to pay top dollar for true professionals.</strong></b></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">Position Overview</strong></b><br><span style="white-space:pre-wrap;">We are seeking a </span><b><strong style="white-space:pre-wrap;">seasoned, high-performing BDC Sales Agent</strong></b><span style="white-space:pre-wrap;"> to join our fast-paced, high-volume team—remotely. The right candidate knows how to manage large lead volumes, thrives on setting and closing appointments, and understands the automotive sales cycle from inquiry to showroom. You will be an integral part of our success, helping to increase appointment show rates, drive conversions, and ensure a seamless customer experience.</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">What You'll Do</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Manage a high volume of inbound/outbound calls, emails, and texts daily.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Convert digital leads into confirmed sales appointments (in-store or virtual).</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Deliver immediate and professional responses to all inquiries.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Build rapport, understand customer needs, and guide them toward the next step in the buying process.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Document all communications and follow-ups in the CRM with accuracy and detail.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Maximize lead engagement using proven appointment-setting and re-engagement strategies.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Stay current on inventory, incentives, and promotions to provide relevant and compelling information.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Collaborate with our sales managers to ensure smooth handoffs and customer satisfaction.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Maintain the highest standards of professionalism, efficiency, and communication.</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">What We're Looking For</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><b><strong style="white-space:pre-wrap;">Minimum 3 years of experience</strong></b><span style="white-space:pre-wrap;"> in a high-volume </span><b><strong style="white-space:pre-wrap;">automotive dealership BDC</strong></b><span style="white-space:pre-wrap;"> or internet sales environment.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Proven success in setting, confirming, and converting appointments.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Exceptional communication skills—written, verbal, and over the phone.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Experience handling objections and overcoming hesitation with confidence.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Highly organized and self-motivated—able to manage time and tasks independently in a remote setting.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Proficient with CRM platforms, phone systems, texting platforms, and digital communication tools.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">A true team player with the ability to thrive under pressure and meet aggressive goals.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><b><strong style="white-space:pre-wrap;">Automotive industry experience is required.</strong></b></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">What We Offer</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><b><strong style="white-space:pre-wrap;">Top-tier pay</strong></b><span style="white-space:pre-wrap;"> for top-tier experience.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Performance-based bonus opportunities.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Full remote flexibility—with consideration of your time zone and preferred schedule.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Health, dental, and vision insurance packages.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">401(k) with employer contributions.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Employee discounts on vehicles and services.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">A team culture that values professionalism, accountability, and results.</span></li></ul><hr><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><b><strong style="white-space:pre-wrap;">To Apply:</strong></b><br><span style="white-space:pre-wrap;">We’re only considering </span><b><strong style="white-space:pre-wrap;">experienced, proven professionals</strong></b><span style="white-space:pre-wrap;"> who are ready to contribute from day one. If you’re looking to join a winning team that rewards performance and operates with integrity, we want to hear from you.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...