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Retail Fulfillment Associate ID-1474

Driving a Great Shopping Experience

About this Role

We are seeking a detail-oriented and customer-focused Fulfillment Associate to join our team. As a key member of our operational team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Main Responsibilities:

  • Support the operational activities that drive sales, profit, and excellent customer service
  • Collaborate with store teams to deliver results in a seamless shopping environment
  • Complete fulfillment orders, including picking merchandise, packing, and shipping, as well as making in-store pickup orders ready for customers
  • Process shippable returns and abandoned in-store pickup orders
  • Conduct customer pickups, retrieving orders from back-of-house storage and delivering them curbside
  • Monitor alerts to ensure timely completion of Buy Online Pickup In-Store (BOPS) orders
  • Pick Not Found merchandise to improve fill rates
  • Expedite aged orders to enhance Speed-to-Ship for customers
Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Live Chat Support, $45/hr, Weekend, Remote, College Student Live Chat Support, $40/hr, Part-Time, Remote, No Degree Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Phone Job, $50/hr, College Student, Night Shift Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Evening Virtual Assistant, Remote, $45/hr, No Experience Customer Support, $50/hr, Night Job, Remote, No Experience Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Live Chat Support, $45/hr, Part-Time, Remote, No Degree Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, Remote, $40/hr, Evening, No Experience Weekend Customer Support, $42/hr, Remote, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Remote Customer Support, $45/hr, No Degree, Evening Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, $40/hr, Remote, Weekend, No Degree Weekend Data Entry, $40/hr, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Weekend Data Entry, $45/hr, Remote, No Experience Remote Customer Support, $45/hr, No Experience, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Live Chat Support, $40/hr, Part-Time, Remote, No Degree Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Customer Support, $40/hr, Remote, Evening, No Experience Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Moderator, $40/hr, College Student, Weekend Job Remote Moderator, $42/hr, College Student, Weekend Job Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Remote Phone Job, $40/hr, Part-Time, No Experience Required Data Entry, $45/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Remote Customer Support, $50/hr, Night Shift, No Degree

Key Skills and Qualities:

  • Excellent customer service skills
  • Ability to learn and apply packing policies and techniques
  • Strong communication and teamwork skills
  • Familiarity with in-store tools and technology, such as handheld devices, MyShip, and POS systems
  • Demonstrated ability to follow procedures, policies, and standards
  • Efficient and reliable work habits

About Macy's

Macy's is a leading omnichannel retailer dedicated to delivering an unparalleled shopping experience for our customers. We are committed to providing exceptional service, quality products, and a positive brand image.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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