Senior Research and Policy Analyst ID-1434
Posting Details
Interviews are anticipated to be conducted within 2 weeks of closing date.
Why does the job exist?
This position is responsible for:
* The creation, review, and updates for all Administrative, Human Resource, Information Technology and Security Policies and Procedures for the Taxation and Revenue Department (TRD).
Virtual Assistant, $40/hr, Remote, No Experience, Evening
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Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Virtual Assistant, No Degree, $40/hr, Remote, Part-Time
Customer Support, $50/hr, Night Job, Remote, No Experience
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift
Data Entry, $40/hr, Evening Job, No Experience, Remote
Entry-Level Remote Data Entry, $50/hr, Evening Job
Remote Customer Support, $35/hr, Night Shift, No Degree
Customer Support, $40/hr, Remote, Evening, No Experience
Phone Support, Remote, $40/hr, Evening/Night Shift
Data Entry, No Experience, $35/hr, Remote, College Student
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Live Chat Support, $35/hr, Remote, Night Shift, No Degree
Data Entry, No Degree, $40/hr, Part-Time, Remote Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
Data Entry, Remote, $40/hr, Evening Job, No Degree
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Weekend Customer Support, $40/hr, Remote, College Student
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Data Entry, No Experience, $50/hr, Remote, College Student
Phone Job, $40/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, No Experience, Remote, Night Job
Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Live Chat Support, $40/hr, Weekend, Remote, No Degree
Remote Live Chat, $40/hr, College Student, No Experience
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Support, $40/hr, Night Job, College Student
Phone Support, Remote, $35/hr, No Experience, Night Shift
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Remote Phone Support, $40/hr, Evening, No Experience Required
Phone Support, $35/hr, Weekend, Remote, No Experience
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $40/hr, Remote, Night Job, No Degree
Remote Moderator, No Degree, $35/hr, Evening, Weekend Job
Phone Support, Remote, $50/hr, No Experience, Night Shift
Remote Customer Support, $40/hr, No Experience, Part-Time
Weekend Data Entry, $40/hr, Remote, No Experience
Remote Live Chat, $35/hr, College Student, No Experience
Data Entry, $50/hr, Remote, Evening Job, College Student
Live Chat Support, $40/hr, Weekend, Remote, College Student
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Phone Job, $50/hr, Remote, Part-Time, College Student
Phone Support, $35/hr, Weekend, Remote, No Experience
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Remote Customer Support, $42/hr, Weekend, No Experience
Virtual Assistant, $40/hr, Evening, Remote, College Student
Remote Data Entry, $45/hr, Weekend Job, College Student
Weekend Data Entry, $45/hr, Remote, No Experience
Live Chat Support, $45/hr, Weekend, Remote, College Student
Entry Level Phone Job, $40/hr, Remote, No Degree Required
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Customer Support, $42/hr, Remote, Evening, No Experience
Remote Phone Job, $40/hr, Part-Time, No Degree Required
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Remote Phone Support, $45/hr, Night Job, College Student
* Leading the Bargaining Unit Policy Committee to negotiate new policy and policy changes.
* Working with subject matter experts, researching policy trends, applicable laws, rules, and regulations.
* Developing related forms, documents, and announcements.
How does it get done?
This position:
* Works closely with Human Resources, the Office of the Secretary, the Information Technology Division, and the bargaining unit to work on updating policies and procedures for the agency.
* Is responsible for working with subject matter experts on administrative, human resource, information and technology, and security policies and procedures.
* Collaborates with the Taxation and Revenue Department’s intranet developer to insure all the policies, procedures, and forms are in the correct format and assigned to the correct location on the
intranet.
* Includes extensive writing responsibilities and will manage the Policy and Procedure process, which involves interaction with stake holder to ensure the State Personnel Board rules are being
followed and leadership’s philosophy is taken into consideration as policies are developed or edited.
Who are the customers?
The Taxation and Revenue Department and the State of New Mexico.
Ideal Candidate
Preferred experience:
* Strong customer service, research and writing skills
* Critical thinking, effective communication skills, creativity and flexibility
* Demonstrating research, analytical, original writing and editing skills
* Planning, developing implementing effective policies and procedures
* Ability to synthesize data and research to help shape policy message and strategies
* Professional experience in policy analysis, writing and research
* Conducting research on various topics, gathering information from different sources, and creating content based on that research
* Proficiency with software such as word processing, social media and other communication applications
* Developing forms, brochures, illustrations, electronic communications, and marketing material
* Education background in English, business writing or journalism
* Bachelor’s Degree in any field of study from an accredited college or university and 6 years
of professional level experience directly related to the purpose of the position
Minimum Qualification
A Bachelor’s degree in any field of study from an accredited college or university and four (4) years of professional level experience operating within limited parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Employment Requirements
Must possess and maintain a valid New Mexico Driver’s License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment. Must be current with all tax reporting/payment. Employment is subject to pre-employment criminal background check to include fingerprint checks and is conditional pending results.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Must be able to lift 25 pounds. Occasional but essential working in loud noise areas. Travel in state, depending on business need not to exceed 20%. Required to frequently meet deadlines with severe time constraints. Continuous interactions with customer base are required. Frequent, multiple demands from several people.
Supplemental Information
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Agency Contact Information: Max Rodriguez. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.