partner resources specialist (US-Remote) ID-1644
About the position
The Partner Resources Specialist at Starbucks plays a crucial role in supporting the Partner Relations team, which focuses on employee relations and enhancing the partner experience. This position involves gathering information on partner issues, supporting investigations, and collaborating with cross-functional teams to improve processes and implement Partner Relations programs. The specialist will also track investigation activities and contribute to various projects, ensuring alignment with Starbucks' guiding principles.
Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Customer Support, $50/hr, Night Shift, No Degree Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Weekend Job, Remote, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $35/hr, Evening, Remote, College Student Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Data Entry, $45/hr, Weekend Job, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Data Entry, $40/hr, Part-Time, Remote, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Data Entry, $40/hr, No Degree, Night Shift Remote Data Entry, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $45/hr, Remote, Night Job, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, $35/hr, Night Job, No Degree, Remote Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, $45/hr, Remote, No Experience, Evening Job Virtual Assistant, $50/hr, Evening, Remote, College Student Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, Remote, $40/hr, Evening, No Experience Live Chat Support, $50/hr, Remote, No Experience Required Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, $42/hr, Evening, Remote, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Remote Customer Support, $42/hr, Weekend, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, Weekend Job, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Phone Job, $35/hr, College Student, Night Shift Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, Remote, $40/hr, Evening, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Data Entry, No Experience, $40/hr, Part-Time Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $42/hr, Evening, Remote, No Degree Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, No Experience, $50/hr, Remote, College Student Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, No Degree, $40/hr, Part-Time, Remote Job Weekend Data Entry, $40/hr, Remote, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Remote, Weekend, No DegreeResponsibilities
- Gather relevant information about reported partner issues to assess case priority and support appropriate Partner Relations experts.
- Support the investigation process by researching relevant components and locating necessary documents for sound resolutions.
- Serve as a liaison for cross-functional teams to streamline practices and promote standardization around partner resources.
- Contribute to process improvements through the creation and revision of Partner Relations-related templates, SOPs, reports, and presentations.
- Support the implementation of Partner Relations programs, processes, and initiatives.
- Track Partner Relations investigation activity, conduct research, and prepare reports.
- Participate in other project work as assigned.
Requirements
- 2 years of experience in Human Resources systems and administration.
- 2 years of experience working in a customer service environment.
- Intermediate skills using Outlook and MS Office applications.
- Proven strengths in detail orientation, planning, and prioritizing.
- Ability to communicate clearly and concisely, both orally and in writing.
- Experience in resourcefulness and research competence.
Nice-to-haves
- Proven ability to quickly establish effective working relationships, including by phone or electronic communications.
Benefits
- Medical, dental, and vision insurance coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability insurance.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation from date of hire.
- Sick time accrued at 1 hour for every 25 hours worked.
- Eight paid holidays and two personal days per year.
- 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.).
- Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
