Customer Engagement Manager ID-1519
Are you passionate about creating unforgettable experiences for customers? Do you have exceptional leadership skills and a knack for building strong relationships? If so, then The Walt Disney Company has the perfect opportunity for you! We are seeking a highly motivated and dynamic individual to join our team as a Customer Engagement Manager. In this role, you will play a pivotal role in driving customer engagement and satisfaction for one of the most beloved and iconic brands in the world. With a strong focus on customer service and innovative strategies, you will have the chance to shape and enhance the overall customer experience. As a successful candidate, you will bring a wealth of experience in customer engagement and a proven track record of building successful customer relationships. Join our team and be a part of creating magical moments for our customers!
Remote Customer Support, $40/hr, Night Job, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Data Entry, $50/hr, Remote, Evening Job, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Data Entry, $40/hr, Weekend Job, College Student Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $35/hr, Evening, Remote, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Customer Support, $45/hr, No Degree, Evening Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Phone Job, $50/hr, Remote, Part-Time, College Student Part-Time Data Entry, $45/hr, Remote, College Student Friendly Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $40/hr, No Experience, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Live Chat Support, $50/hr, Remote, Night Shift, No Degree Customer Support, No Degree, $40/hr, Remote, Weekend Job Customer Support, $40/hr, Remote, Evening, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Data Entry, No Degree, $45/hr, Part-Time, Remote Job Phone Support, $50/hr, Weekend, Remote, No Experience Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Live Chat, $50/hr, College Student, No Experience Data Entry, No Experience, $50/hr, Remote, College Student Remote Phone Support, $40/hr, Night Job, College Student Phone Job, $35/hr, Remote, Part-Time, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Phone Support, $45/hr, Evening, No Experience Required Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $42/hr, Weekend, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Moderator, $42/hr, College Student, Weekend Job Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, $40/hr, Weekend, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Phone Job, $42/hr, Part-Time, No Experience Required Part-Time Customer Support, $40/hr, Remote, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $35/hr, Weekend, No Degree, Remote- Lead the customer engagement team in creating unforgettable experiences for customers.
- Develop and implement strategies to drive customer engagement and satisfaction.
- Build strong relationships with customers to enhance their overall experience.
- Collaborate with cross-functional teams to ensure a seamless and cohesive customer experience.
- Train and mentor team members to deliver exceptional customer service.
- Monitor and analyze customer feedback to identify areas for improvement and implement solutions.
- Stay up-to-date with industry trends and best practices in customer engagement.
- Develop and maintain strong relationships with key stakeholders, such as vendors and partners.
- Create and implement innovative initiatives to enhance the overall customer experience.
- Oversee the planning and execution of customer events and promotions.
- Monitor and manage customer engagement metrics to track progress and make data-driven decisions.
- Continuously seek opportunities to improve and enhance the customer experience.
- Represent the company in a professional manner and uphold the brand image.
- Collaborate with marketing and sales teams to drive customer acquisition and retention.
- Foster a positive and inclusive work environment for team members to thrive in.
Job Qualifications
Bachelor's Degree In Marketing, Business, Communications, Or A Related Field.
Minimum Of 3-5 Years Experience In Customer Engagement Or Customer Relationship Management.
Strong Understanding Of The Entertainment Industry And The Disney Brand.
Excellent Communication And Interpersonal Skills With The Ability To Build And Maintain Relationships With Customers.
Experience In Developing And Executing Customer Engagement Strategies And Campaigns.
Required Skills
Communication
Sales
Time Management
Team Management
Product knowledge
Multitasking
Interpersonal skills
customer service
Creativity
Relationship Building
Problem-Solving
Adaptability
Soft Skills
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making