Customer Service Professional (AM & PM Shift) ID-1620
Shift Availability: 7 AM - 3:30 PM, 10 AM-6:30 PM
???? VOTED BEST CONTRACTOR TO WORK FOR IN EASTERN REGION BY HVAC AND PLUMBING MAGAZINE! theNEWS
???? VOTED BEST WORKPLACE IN VIRGINIA BY INC. 5000 MAGAZINE!
Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Customer Support, $50/hr, Night Shift, No Degree Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Weekend Job, Remote, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $35/hr, Evening, Remote, College Student Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Data Entry, $45/hr, Weekend Job, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Data Entry, $40/hr, Part-Time, Remote, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Data Entry, $40/hr, No Degree, Night Shift Remote Data Entry, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $45/hr, Remote, Night Job, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, $35/hr, Night Job, No Degree, Remote Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, $45/hr, Remote, No Experience, Evening Job Virtual Assistant, $50/hr, Evening, Remote, College Student Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, Remote, $40/hr, Evening, No Experience Live Chat Support, $50/hr, Remote, No Experience Required Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, $42/hr, Evening, Remote, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Remote Customer Support, $42/hr, Weekend, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, Weekend Job, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Phone Job, $35/hr, College Student, Night Shift Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, Remote, $40/hr, Evening, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Data Entry, No Experience, $40/hr, Part-Time Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $42/hr, Evening, Remote, No Degree Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, No Experience, $50/hr, Remote, College Student Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, No Degree, $40/hr, Part-Time, Remote Job Weekend Data Entry, $40/hr, Remote, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Remote, Weekend, No DegreeAbout Us:
AllTech Services, Inc. has been proudly serving Northern Virginia and the surrounding areas for over two decades. With over 27,000 Five-Star reviews, we are seeking experienced, professional, and customer-focused individuals to join our Contact Center as a Client Services Professional. Your expertise in the HVAC and/or plumbing industry will play a key role in delivering top-tier service to our valued clients.
???? Why Join Us?
At AllTech Services, we prioritize your growth and well-being. Our leadership team fosters a supportive, communicative environment where your voice is heard, and your contributions are valued. We invest in your future with continuous training, career advancement, and a range of industry-leading benefits.
???? What We Offer:
- ???? Competitive Pay & Bonuses: Paid weekly with direct deposit and additional bonus programs for Client Services Professionals.
- ???? Paid Time Off: 80 hours of PTO annually and eight paid holidays, including your birthday and the day after Thanksgiving.
- ???? Wellness Plan: Access to unlimited free mental health sessions, chiropractic visits, and diagnostic testing.
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????️ Comprehensive Insurance:
- Aetna Health Insurance with 80% of premiums covered by the company and 100% coverage after deductible.
- Dental and Vision Plans, including orthodontic coverage and $100 toward eyewear.
- $25K Life and AD&D Insurance—fully paid by the company.
- Long-term and short-term disability, plus accidental insurance.
- ???? 401(k) Plan: Both Traditional and ROTH options available from day one, with a true 4% company match after one year.
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???? Employee Perks:
- Tuition reimbursement and annual performance reviews.
- Extensive discount program covering pet insurance, entertainment, travel, and more.
- Access to our state-of-the-art facility featuring a gym, full kitchen, massage recliner, VR goggles, and more.
- Regular employee events, including luncheons, parties, and team-building activities.
???? Your Role as a Client Services Professional:
As a Client Services Professional with experience in the HVAC and/or plumbing industry, you will serve as a vital link between our customers and our service teams. Your technical knowledge and customer service skills will ensure a seamless and professional client experience.
In this role, you will:
- ???? Serve as the first point of contact, providing exceptional service and addressing customer needs with empathy and professionalism.
- ???? Schedule HVAC and plumbing service appointments, resolving inquiries and escalating complex issues to management when necessary.
- ???? Leverage your industry experience to guide customers through service options and recommend maintenance plans—earning commissions on enrollments.
- ????️ Utilize our advanced software, in partnership with Google, to manage client information and streamline scheduling.
- ????️ Communicate clearly and confidently, ensuring customers understand their service options and our commitment to excellence.
- ???? Collaborate with the dispatch team and field technicians to ensure seamless service delivery.
- ✅ Uphold our company values by treating customers with respect, honesty, and integrity.
???? What We’re Looking For:
- ???? Industry Experience: Prior experience in the HVAC and/or plumbing industry is preferred.
- ???? Communication Skills: Strong verbal and written communication with a customer-first mindset.
- ???? Problem-Solving Ability: A proactive approach to resolving customer concerns and ensuring customer satisfaction.
- ???? Leadership & Accountability: Demonstrate reliability, integrity, and a commitment to team success.
- ???? Tech-Savvy: Ability to navigate scheduling software and maintain accurate records.
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???? Growth Mindset: Eagerness to learn, grow, and advance within the organization.
???? Take the Next Step in Your Career
If you’re ready to bring your HVAC and plumbing expertise to a company that values your skills and supports your growth, we want to hear from you.
Join AllTech Services, Inc. and be part of a team that is redefining excellence in the HVAC and plumbing industry. Apply today!
